Swing Seats and Spares Direct to you at sutcliffeplaydirect.co.uk

Call us on 01977 653 200

Call us on
01977 653 200
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Terms & Conditions

CONDITIONS OF SALE

  1.  GENERAL (1) ”the Company” means Sutcliffe Play Limited and ”the Customer” means the person, firm, or local authority whose order for the supply of goods and/or services (“Order”) is accepted by the Company (2) “Consumer” means an individual acting for purposes which are wholly or mainly outside that individual’s trade, business, craft or profession. (3) ‘the Goods’ means the goods which are the subject of such  Order and “the Services” means the installation services supplied by the Company to the Customer as set out in the Order. (4) ”the Order Acknowledgement” means the written statement supplied to the Customer by the Company confirming acceptance of an order at which point and on which date the contract (“the Contract”) between the parties shall come into existence  in accordance with these Conditions of Sale. (5) All prices quoted by the Company are based upon these Conditions of Sale and shall be the price stated in the Order Acknowledgement. (6)  These Conditions of Sale apply to the Order to the exclusion of any other terms that the Customer seeks to impose or incorporate or which are implied by trade, custom, practice of course of dealings. (7) No agent or salesman of the Company has authority to give any guarantee or warranty on behalf of the Company or to transact business other than on these Conditions of Sale.  Any quotation given by the Company shall not constitute an offer and is only valid for 90 business days from its date of issue. (8) Please note that special terms apply to Consumers, which prevail over the other provisions of these Conditions of Sale. Customers who are Consumers are referred to Clause 22.
  2. BASIS OF CONTRACT (1) No binding contract is created until the issue by the Company of an Order Acknowledgement and all prior correspondence or oral communications will be regarded as superseded and not forming part of the contract. Prices quoted are subject to revision for errors and omissions at any time. (2) The minimum order that the Company accepts under these Conditions (excluding V.A.T. and carriage costs) is £30.
  3. SUPPLY OF GOODS (1) The Goods are described in the Company’s catalogue or as modified in the Order Acknowledgment (2) The Company reserves the right to amend the specification of the Goods if required by any applicable law or regulatory requirements.
  4. SUPPLY OF SERVICES (1) The Company shall supply the Services to the Customer in accordance with the specification detailed in the Order Acknowledgement. (2) The Company shall use all reasonable endeavours to meet any performance dates for the Services specified in the Order Acknowledgment, but any such dates shall be estimates only and time shall not be of the essence for the performance of the Services. (3) The Company shall have the right to make any changes to the Services which are necessary to comply with any applicable law or safety requirement, or which do not materially affect the nature or quality of the Services, and the Company shall notify the Customer in any such event. (4) The Company warrants to the Customer that the Services will be provided using reasonable care and skill.
  5. TECHNICAL DATA All drawings, descriptive matter, price lists or advertisements whether or not supplied with the quotation or tender are approximate only and intended merely to give a general idea of the goods described therein and shall not form part of the contract between the Company and the Customer and shall not have any contractual force.
  6. WARRANTIES (1) The Supplier warrants that on delivery, and for a period of 12 months (or such other period as may be specified in the Order Acknowledgment or warranty documentation provided) from the date of delivery (“Warranty Period”), the Goods shall conform with their description as set out in the Order. (2) Subject to clause 6(3) if (a) the Customer gives notice in writing during the Warranty Period within a reasonable time of discovery that some or all of the Goods do not comply with the warranty set out in clause 6(1); (b) the Company is given a reasonable opportunity of examining such Goods; and (c) the Customer (if asked to do so by the Company) returns such Goods to the Company’s place of business at the Customer’s cost, the Company shall, at its option, repair or replace the defective Goods, or refund the price of the defective Goods in full. (3) The Company shall not be liable for the Goods’ failure to comply with the warranty in clause 6(1) if (a) the Customer makes any further use of such Goods after giving a notice in accordance with Clause 6(2); (b) the defect arises because the Customer failed to follow the Company’s oral or written instructions as to the storage, installation, commissioning, use or maintenance of the Goods or (if there are none) good trade practice (c) the defect arises as a result of the Company following any drawing, design or specification supplied by the Customer (d) the Customer alters or repairs such Goods without the written consent of the Company (e) the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal working conditions or (f) the Goods differ from their description as a result of changes made to ensure they comply with applicable statutory or regulatory standards. (4) Except as provided in this clause 6, the Company shall have no liability to the Customer in respect of the Goods’ failure to comply with the warranty set out in clause 6(1). The terms of these Conditions shall apply to any repaired or replacement Goods supplied by the Company under clause 6(2).N.B. Galvanising: The quality of galvanising can vary and over time, (usually 6 months) the surfaces oxidise, become more even and usually have a darker, more muted finish. This is due to the base steel varying as a result of silicon used within the steel making process. This excess silicon is released as a gas with the majority displaced when it is first dipped in the galvanising bath to seal the steel. It is also due to the bath used to dip the steel having various contaminates in it from previous processing that build up in time. We endeavour to use suppliers of galvanising that offer the highest quality and regularly assess the products supplied to us.
  7. DELIVERY (1) Any dates quoted for delivery of the Goods or for the completion of the Services whether specified in the Company’s quotation or otherwise given by the Company is approximate only and the time of delivery is not of the essence. In no circumstances shall the Company be liable for any loss or damage sustained by the Customer in consequence of failure to deliver within such time or by such date or in consequence of any other delay in delivery however caused. (2) Unless otherwise agreed in writing, delivery shall be made in the case of sales within the United Kingdom at the premises specified by the Customer and, in the case of export sales, at the United Kingdom port of shipment or such other location specified by the Customer in the Order and which has been accepted by the Company in the Order Acknowledgement. Subject to Condition 7(4) the risk in the Goods shall pass to the Customer upon delivery (when off loaded from any vehicle operated by the Company or its appointed carrier) or, in the case of export sales, upon the goods leaving the Company’s premises. (3) The Company may deliver the Goods in instalments, which shall be invoiced and paid for separately. Each instalment shall constitute a separate contract. Any delay in delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment. (4) If delivery of the Goods is delayed through any act or omission of the Customer, the Company may put the Goods into storage at the Customer’s risk and expense.
  8. TITLE AND RISK (1) The risk in the Goods shall pass to the Customer on completion of delivery. (2) Title to the Goods shall not pass to the Customer until the Company receives payment in full (in cash or cleared funds) for the Goods and any other goods that the Company has supplied to the Customer in respect of which payment has become due, in which case title to the Goods shall pass at the time of payment of all such sums.  (3) Until title to the Goods has passed to the Customer, the Customer shall (a) store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as the Company’s property (b) not remove, deface or obscure any identifying mark or packaging on or relating to the Goods (c) maintain the Goods in satisfactory condition and keep them insured against all risks for their full price on the Company’s behalf from the date of delivery (d) notify the Company immediately if it becomes subject to a bankruptcy petition, administration or winding up order and (e) give the Company such information relating to the Goods as the Company  may require from time to time. (4) Subject to clause 8(5), the Customer may resell or use the Goods in the ordinary course of its business (but not otherwise) before the Company receives payment for the Goods. However, if the Customer resells the Goods before that time (a) it does so as principal and not as the Company’s agent and (b) title to the Goods shall pass from the Company to the Customer immediately before the time at which resale by the Customer occurs.  (5) If before title to the Goods passes to the Customer the Customer becomes subject to a bankruptcy petition, administration nor winding up order, then, without limiting any other right or remedy the Company may have (a) the Customer’s right to resell Goods or use them in the ordinary course of its business ceases immediately and (b) the Supplier may at any time (i) require the Customer to deliver up all Goods in its possession which have not been resold (or irrevocably incorporated into another product) and (ii) if the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Goods are stored in order to recover them.(6) In the event of the Goods or any part thereof being constructed, erected or incorporated in any part of any premises or as a constituent part of any premises prior to payment of all sums due to the Company from the Customer, the Customer shall in the event of the sale of such premises, hold that part of the proceeds of sale of the said premises as attributable to the Goods (or such part of the goods as are contained in or affixed to the said premises) on trust for the Company and will account to the Company for the part of the said proceeds of sale as are attributable to the Goods.
  9. PRICE (1) Unless a quotation or tender has been submitted by the Company, the price of the Goods shall be (subject to Clause 10 of these Conditions) the price at the date of acceptance of the Order as specified in the Order Acknowledgement (2) If a quotation or tender has been submitted by the Company it will accept orders which are received by the Company within 90 days of the date of such quotation or tender at the price stated in that quotation or tender. Upon the expiry of 90 days from the date of the quotation or tender a revised quotation should be obtained from the Company. (3) The price of the Goods shall exclusive of Value Added Tax and other taxes and the cost of any special packing required by the Customer. (4) Any increase in costs or expenses arising from any act or omission or any special requirements of the Customer or any modifications made at the Customer’s request may, at the Company’s option, be charged to the Customer. (5) Subject to clause 7, the Company shall (unless otherwise agreed with the Customer) arrange delivery of the goods and shall be entitled to charge for such delivery as follows: Carriage is calculated on the List Price of the goods and is subject to a minimum charge of £15. Goods value up to £2,500 = 10% of goods value. Goods value between £2,501 and £5,000 = 7.5% of goods value. Goods value over £5000 = 4% of goods value. Lifting Gear is an additional cost of a minimum of £350 to normal carriage charges. 
  10. PRIVACY We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the GDPR 2018). We will never collect sensitive information about you without your consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our Privacy Policy and the law. We will hold your information for the purpose of administering your account and marketing. We may share the information within our group. If you don’t want to receive email newsletters and catalogues, then either click unsubscribe on the email you receive or contact info@sutcliffeplay.co.uk
  11. VARIATIONS TO SPECIFICATION AND PRICE (1) The Company reserves the right to substitute other components or materials of equivalent strength and quality when the components or materials specified are not readily available. (2) The Company shall be entitled to alter the price payable by the Customer to reflect any increase in labour for the provision of the Services or raw materials incurred since the date of the Order Acknowledgement and prior to delivery of the Goods and/or Services the Company shall notify the Customer in writing of any increase so arising. In the event that the Customer does not within three working days of such notice give notice of cancellation of the order to the Company on the grounds of the increased price, the Customer shall be deemed to have accepted such price alteration and the Company shall be entitled to make delivery of the Goods and/or provide the Services at the revised price.
  12. LOSS OR DAMAGE IN TRANSIT (1) The Company shall not in any event be liable for any loss of or damage to the Goods whilst in transit unless the Customer has provided written notice thereof to the Company  as follows (a) in the case of loss or damage to the Goods delivered to the Customer, notice to be provided within 3 days of the date of delivery or (b) in the case of goods not delivered, notice to be provided within 7 days of the date upon which the Company’s invoice in respect of the goods has been issued by the Company or (if for any reason such invoice is not received by the Customer) forthwith upon it coming to the attention of the Customer that the goods have not arrived at the premises where delivery should have been made to. Provided that if the Customer provides evidence  (i) that it was not reasonably possible for him to give such notice to the Company within the appropriate period and (ii) that notice was given within a reasonable time, the Company shall not be entitled to rely on the time limits stipulated by this Condition. (2) The Company shall not in any event be liable for any loss of or damage to the goods where the goods are transported by an outside freight carrier unless the Customer has complied in all respects with the freight carrier’s conditions of carriage for notifying claims for loss or damage in transit. (3) Any liability which the Company may incur for loss of or damage to the goods whilst in transit shall in no case exceed the invoice value of the goods and in no circumstances shall the Company be liable for any indirect or consequential loss howsoever caused.
  13. PAYMENT (1) Unless otherwise agreed in writing and except in the case of orders for delivery to overseas Customers, all accounts shall be paid net. (2) In respect of Goods, the Company shall invoice the Customer on or at any time after completion of delivery.  (3) In respect of Services, the Company shall invoice the Customer on completion of the Services. (4) The Customer shall pay each invoice submitted by the Company (a) within 30 days of the date of the invoice and (b) in full and in cleared funds to a bank account nominated by the Company in writing or by cheque or money order made payable to the Company.  Time for payment shall be of the essence under the Contract. (5) Unless otherwise agreed in writing by the Company, orders from overseas Customers are accepted strictly on the basis that delivery of the Goods shall be made against an irrevocable confirmed letter of credit in sterling. (6) If the Customer fails to make any payment due to the Company under the Contract by the due date for payment, then the Customer shall pay interest on the overdue amount at a rate of 2% per anum above the base rate from time to time of HSBC Bank plc.  Interest shall accrue on a daily basis from the due date until actual payment of the overdue amount.  The Customer shall pay interest together with the overdue amount.
  14. SUSPENSION OR CANCELLATION OF DELIVERIES (1) If the Customer shall fail to pay to the Company on the due date any sum payable under the Contract, or shall be the subject of an order in bankruptcy made against him or make any arrangement with his creditors or being a body corporate shall have a receiver appointed or if any order shall be made or any resolution passed for winding up the same, the Company may without prejudice to its other rights, demand immediate payment by the Customer of all unpaid accounts and suspend further deliveries and/or performance of Services and cancel this and any other contract between the Company and Customer. (2) The Company shall not be liable for any costs or losses sustained or incurred by the Customer arising directly or indirectly as a result of the Company’s suspension or cancellation of the deliveries and/or performance of the Services (3) The Customer shall reimburse on written demand any costs or losses sustained or incurred by the Company arising directly or indirectly as a result of such cancellation or suspension of deliveries and/or performance of the Services.
  15. LIMITATION OF LIABILITY (1) The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and the terms implied by sections 3 to 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from the Contract. (2) Except for any liability which may incur for death or personal injury resulting from negligence, for fraud or fraudulent misrepresentation or any statutory provisions which cannot be excluded by law, the Company shall not be liable whether in contract, in tort (including negligence, breach of statutory duty, or otherwise, for any loss of profit, or any indirect of consequential loss arising under or in connection with the Contract.(3) The Company’s total liability to the Customer in respect of all other losses arising under or in connection with the Contract whether in contract, tort (including negligence breach of statutory duty or otherwise, shall not exceed the price paid by the Customer for the Goods and/or the Services.
  16. LIEN The Company shall have a general lien in respect of all sums due from the Customer upon all Goods to be supplied to such Customer or upon which Services have been carried out on the Customer’s behalf and upon 14 days written notice to the Customer, may sell such Goods and apply the proceeds towards the satisfaction of the sums due to the Company.
  17. INDEMNITY Where the goods supplied by the Company to the Customer have been designed, produced or altered or modified to the specific requirements of the Customer the Company shall have no liability to the Customer arising out of any defect (other than a manufacturing defect) in the quality or performance characteristics of the Goods and the Customer in requiring the Company to undertake such design production or modification that it shall indemnify the Company from any claim made against the Company by a third party for death, personal injury or damage to property arising out of or in connection with the defective Goods, to the extent that the defect in the Goods is attributable to the acts or omissions of the Customer.
  18. DESIGN SERVICE If required by the Customer the Company shall make available to the Customer the services of its design studies but subject to the Company having responsibility for the design only and not the structural integrity of any products so designed.
  19. FORCE MAJEURE (1) For the purposes of these Conditions of Sale, Force Majeure Event means an event beyond the reasonable control of the Company (2) The Company shall not be liable to the Customer as a result of any delay or failure to perform its obligations under the Contract as a result of a Force Majeure Event. (3) If the Force Majeure Event prevents the Company from providing any of the Services and/or Goods for more than 8 weeks, the Company shall, without limiting its other rights or remedies, have the right to terminate the Contract immediately by giving written notice to the Customer. If the Company exercises its rights under this clause 18, the Customer shall pay to the Company any outstanding invoices and for Services carried out but not yet invoiced
  20. CUSTOMER’S OBLIGATIONS (1) Where the Company has agreed to undertake Services for the Customer, the Customer warrants (and the Company shall be treated as having relied on such warranty) that it has provided to the Company sufficient particulars in writing for the Company to make adequate provision for such Services in its Order Acknowledgement to the Customer. The particulars provided shall include details of any equipment to be installed, the location of which may be in conflict with the goods to be installed by the Company. In the event that the Company shall require to undertake additional Services or provide additional material not provided for in its Order Acknowledgement, the Company shall be entitled to charge the Customer at appropriate rates for the supply of materials or labour as required. (2) The Customer shall be responsible for notifying the Company in writing of a date upon which the Services shall commence, unless the Company advises the Customer that for reasons beyond its reasonable control an alternative date is required. (3) The Company shall attend at the Customer’s premises where the Services shall be carried out on the due date and commence the Services in accordance with the terms of the Order Acknowledgement. The Customer shall ensure that the Company is provided with safe and adequate means of access to all areas where the Services are to be carried out and that adequate working conditions (including supplies of electricity and adequate lighting) are available during the period of installation. (4) The Customer shall ensure that the Company is provided with unobstructed access for the purpose of installing the Goods. (5) Where a date has been agreed between the Company and the Customer for completion of the Services, the Company shall be entitled to require access to the Customer’s premises for the purpose of carrying out such Services during such working hours as shall be agreed between the Company and the Customer. (6) All goods supplied by the Company to the Customer for the provision of the Services shall conform with the Order Acknowledgement. If alternative colours or shades of materials for the Goods are required by the Customer, these must be expressly agreed by the Company in its Order Acknowledgement. (7) If the Customer shall be in breach of any of the obligations of this clause 19, the Customer agrees that it shall meet all reasonable costs incurred and losses sustained by the Company in relation to such breach.
  21. CONFIDENTIAL INFORMATION (1) Each party shall preserve the confidentiality of all confidential information of the other which it receives, keep such information secure and protected against theft, damage, loss or unauthorised access, and not use such information for any purpose except as contemplated by the Contract. (2) Each party shall ensure that such obligations are observed by its employees, officers, agents and contractors. (3) These obligations shall not apply to information which is already in or subsequently comes into the public domain through no fault of the recipient.
  22. SEVERANCE AND WAIVER (1) If any provision in these Conditions is held to be invalid or unenforceable, it shall be deemed severed from the Conditions and this shall not affect the validity or enforceability of the remaining provisions. (2) Any waiver of a breach of these Conditions must be in writing.
  23. CONSUMER CONTRACTS (INFORMATION, CANCELLATION AND ADDITIONAL CHARGES) REGULATIONS 2013 (1) Contracts for the purchase of goods by a Customer not acting in the course of a business (a Consumer) and made over the telephone or by mail order, are, with the exception of certain excepted contracts, subject to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (‘the Regulations’). (2) If the Regulations apply, Customers may cancel goods purchased from the Company by sending a written notice of cancellation (in the form made available to Consumers by the Company) by post or hand delivery addressed to Waggon Lane, Upton, Pontefract, WF9 1JS. (3) The notice of cancellation must be delivered within fourteen (14) calendar days of the day after date of delivery of the goods. (4) The Customer will be responsible for the cost of returning the goods if he or she exercises this right of cancellation under the Regulations. If the Customer does not actually return the goods to the Company, the Customer is under a duty to make the goods available for collection at the Customer’s expense from the address to which they were delivered. (5) The Customer is under a duty to retain possession of the goods whilst awaiting return to the Company and to take reasonable care of them during this period. The Customer will be liable for any loss of or damage to the goods if he or she fails to comply with this obligation. (6) To be entitled to a refund, the Customer must return all cancelled goods within 14 calendar days from the date of cancellation. A refund will be made to the Consumer Customer only after receipt by the Company of the cancelled goods (or evidence is provided to the Company of such return). All refunds will be subject to a deduction of an amount for any diminished value in the returned goods.
  24. GOVERNING LAW AND JURISDICTION (1) These Conditions of Sale and any dispute or claim arising out of or in connection with it or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the law of England and Wales. (2) Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Conditions of Sale, any resulting Contract or its subject matter or formation (including non-contractual disputes or claims).
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Sutcliffe Play Ltd
Waggon Lane
Upton
Pontefract
WF9 1JS
United Kingdom

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Sutcliffe Play 2024 | Designed by Browndog

Registered in England, No 435546

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Rope

Durable steel-cored rope is a hugely versatile material, which offers great utility as part of more challenging equipment, such as our climbing and balancing focused Mission and Neo ranges, whilst also being used to create the colour contrasting scramble nets found on a number of our inclusive-focused units.

The rope’s steel core offers great durability, allowing it to endure heavy sustained usage for long periods without requiring replacement. Not only does this minimise wastage, but at the point that replacement finally does become necessary, its environmental impact is mitigated by the fact that steel is one of the world’s most recyclable metals.

Prior to this, however, sustainability is also a key consideration for us during the initial stages of our equipment’s development. This is why we seek to deal with responsible suppliers at all times, and participate in a sustainable supply chain with environmental consideration at its heart.

Both of our wholesale suppliers of steel-cored rope hold all of the relevant credentials to operate in a modern, climate conscious marketplace, and both source their rope from a respected third-party enterprise which holds the ISO 14001. This internationally recognized standard demonstrates their commitment to minimizing their environmental impact, and continuously improving their performance in this area.

Our nets and ropes are covered by a 2-year warranty against non-structural failure due to faulty workmanship or materials.

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Anti-Slip Surfacing

Many of our products, especially our multi-play units, are designed to enable fast, thrilling, kinetic play for all ages and abilities. This is why durable, hard-wearing anti-slip surfacing is another key material used in our factory, to deliver the safest, highest quality playing experience for children.

The two most commonly used materials in this regard are Hexastrong panels and WISA®-Multifloor panels. The former is found primarily on the walking decks and steps on many of our multi-play units, including in our MiniTown, Toddlerzone and Playzone ranges. With their hard-wearing nature and excellent strength to weight ratio, these panels are ideally suited for use on playground equipment, and as they are produced primarily from timber, they can be considered a renewable resource.

Durable WISA®-Multifloor panels are also utilised most prominently in our Toddlerzone and Playzone ranges. Constructed from birch veneers bonded together with weather-resistant glue and coated with an elastic overlay, they deliver a strong, safe surface on walking decks and steps, upon which children can play freely.

As with all materials involved in the manufacture of our products, we work hard to ensure we deal with responsible suppliers at every stage, and participate in a sustainable supply chain with environmental consideration at its heart:

Both of our Hexastrong suppliers are UK-based, reducing emissions from overseas freight, and the materials we source from both are FSC (Forest Stewardship Certification) approved, ensuring they are derived from well-managed forests and tracked throughout their manufacturing journey. Both suppliers also fully comply with the Timber and Timber Products Regulations (UKTR), which requires them to conduct all necessary due diligence on their supply chains, to ensure the materials they use have been legally sourced and traded.

One of our suppliers also utilises a Carbon Calculator, to inform every customer of the overall carbon footprint of their order, taking in manufacture, delivery of the product to the supplier’s warehouse, and storage, all the way up to the moment it leaves the supplier’s premises. This information allows us to easily understand the carbon impact of the Hexastrong panels we purchase, and assess the results accordingly.

Our supplier of WISA®-Multifloor panels, meanwhile, is based like us in West Yorkshire, again reducing freight emissions, and as with our Hexastrong supplier, is FSC (Forest Stewardship Certification) approved and fully complies with the Timber and Timber Products Regulations (UKTR).

Both our Hexastrong and Wisa®-Multifloor panels are covered by a 2-year warranty against material degradation.

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Paint/Finishing

Although originating from our West Yorkshire factory, our equipment delivers fun across the country every day – and beneath the colourful surface, its fundamentals are high quality, durable, and sustainable.

When it comes to safeguarding our environment, however, we know the surface itself has a part to play, too. We utilise a range of different treatments and finishes, including galvanising, powder coating and zinc priming for mild steel, and anodising for aluminium. These processes provide the materials with the best chance of enduring heavy usage, whilst sealing the surface’s prime coating, and adding further durability through a UV stable colourfast finish.

The manner of application is also crucial with regards to sustainability. Our preferred method, electrostatic spraying, involves the use of a spray gun to powder coat the metal. This leads to an exceptionally even particle distribution when compared with traditional airless methods, which can result in significant overspray and insufficient coverage. The improved transfer then translates to reduced paint consumption, which in turn reduces waste, and saves on any cleaning agents required to remove excess.

Our UK-based supplier practices sustainable delivery methods, including utilising cardboard packaging in place of plastic, as well as biodegradable packing made from natural, nontoxic sources (such as wheat and corn starch) which can be used in compost piles after use. 

Our paint, anodising and galvanising are all covered by a 10-year warranty against significant corrosion due to faulty materials or finishing.

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Rubber

With its inherent flexibility and array of bright colours, rubber is ideal for use in play equipment.

In our case, it is the main material used in many of our swing seats, whose design and production originally helped to make Sutcliffe Play a leading name in the playground market.

Rubber is derived from the sap of the rubber tree, which, when farmed responsibly, can be tapped for latex production over a period of many years before requiring replacement. Not only does this make the rubber itself a sustainable resource, it is also a great benefit for the wider ecosystem, as rubber trees have a significant capacity to absorb carbon dioxide.

Likewise, natural rubber is also extremely biodegradable, giving it a major advantage over plastic (which can take decades or even centuries to decompose); the higher the percentage of pure latex rubber in the compound, the faster it breaks down upon disposal.

Our north-west based supplier is a leading enterprise that operates a Sustainable Procurement Policy, which seeks to monitor and manage the business’s environmental impact, whilst ensuring social, environmental and economic factors are fully considered by employees and suppliers.

Our rubber is covered by a 2-year warranty against material degradation.

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Aluminium

Sustainability and durability run through our equipment quite literally from top to bottom, as the supporting uprights on our popular Toddlerzone, Playzone, Neo and Mission ranges are constructed from high-quality, responsibly sourced aluminium.

Three of our four main aluminium suppliers are based locally in West Yorkshire, reducing freight emissions, and all seek to work within a sustainable supply chain, with one certified to the Environmental 14001 standard, whilst another is beginning to roll out the use of Hydrotreated Vegetable Oil to replace diesel at all of their service centres, leading to a reduction in carbon emissions and nitrogen oxide.

Aluminium is not only a highly durable material, it is also the most recyclable metal in the world, and can be continually re-melted and refashioned into new products without losing its properties. This process also uses up to 95% less energy than the production of new aluminium from raw materials.

Its unique combination of versatile properties, including low weight, high strength, corrosion resistance and recyclability make it a perfect match for heavy usage playgrounds. Its hardened anodised finish is also maintenance free and requires no touch-up or finish during its life cycle, saving on wastage and the use of new top up materials.

Our aluminium is covered by a 25-year warranty against structural strength, and our anodising is covered by a 10-year warranty against significant corrosion due to faulty materials or finishing.

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Mild Steel

Mild steel is another essential material which is a perfect fit for our durable product range, used to create the supporting components of our multi play units, as well as rotators such as our inclusive dish roundabouts.

As with stainless steel, our supplier is an established enterprise in the local West Yorkshire area. Their mild steel includes an average of 76% recycled content, and is created from raw materials sourced from UK and Belgian foundries which are BES6001 certified. As of April 2023, their activity was estimated to produce 1.39 tonnes of carbon emissions per tonne of steel, well below one of the major estimated industry averages (1.85 tonnes), and on par with another (1.40).

This high-quality material is painted using a sustainable electrostatic process, and gains added protection through a UV stable colourfast finish. It has been proven to withstand not only the rigours of daily usage but the harshest of outdoor environments, including those with high salinity – this is well-evidenced by the fact that there has never been a customer claim against its structural guarantee.

Our mild steel is covered by a 25-year warranty against structural strength.

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Stainless Steel

Another material that helps us to offer the most robust equipment on the market is stainless steel, used in the manufacture of our chute, bedway and bannister slides.

Our supplier is local, based like us in West Yorkshire (reducing freight-based carbon emissions), and sources their stainless steel from an enterprise which is a leader in sustainability, whose steel output includes a recycled content of between 85% and 90% (against an industry average of 60%); this same enterprise has also reduced their direct per ton CO² by 25% over the last decade. In addition, the carbon footprint of their stainless steel has been found to be almost 40% smaller than it was in the 1990s.

The stainless steel in our products is maintenance free, easy clean, and suitable for all environments. It conforms to EN10088 specifications, and it is austenitic – making it stronger, more durable, and less electrically and thermally conductive than carbon steel, as well having a greater corrosion resistance. This durable, robust composition greatly extends the material’s lifespan, deferring waste creation (and steel is already the most recycled material used in manufacturing overall, so is far less likely to create waste at all).

Our stainless steel is covered by a 25-year warranty against structural strength.

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HPL

HPL is a high-performance, external grade, self-supporting laminate utilised in versatile ways throughout our product range, such as the colourful panelling on many of our multi-play units.

The two key components in its creation are paper (technically called cellulose fibres) and thermosetting resin, with the former representing 60-70% of the finished material.

Our supplier is an Environmental Management Systems ISO 14001:2015 certified business, which holds both of the voluntary ‘Chain of Custody’ certifications according to FSC (Forest Stewardship Council) and PEFC (Programme for the Endorsement of Forest Certification) schemes. These certifications guarantee that the final product is made of material from well-managed, FSC or PEFC-Certified forests, and other controlled sources.

No organic solvents, asbestos or heavy metals are used during HPL’s production cycle, and it doesn’t release any gases, vapours, solvents or fluids. Its processing waste can be handled in a manner equivalent to household waste at controlled landfills, and it is estimated that 80% of the waste generated by our supplier is recovered.

Once created, HPL’s standout durability (it is fire-retardant, scratch and shock resistant, and non-porous) ensures that it will resist a great deal of wear and tear, and endure for long periods before requiring replacement.

Our HPL panels are covered by a 10-year warranty against non-structural failure due to faulty workmanship or materials.

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HDPE

HDPE (High-Density Polyethylene) is an extremely versatile thermoplastic polymer used in the freestanding play panels which feature in many of our play spaces, as well as for various components across our product range.

Offering an excellent strength-to-density ratio, and a very high impact resistance and melting point, products utilising HDPE are sure to enjoy a very long life.

The HDPE we purchase is sustainably sourced, and includes an average of 76% recycled content. Our supplier has also recycled 99% of their waste material and off-cuts since the formation of their business, and offers HDPE recycling services to customers for products which are no longer required.

Unlike natural, porous materials such as wood (which can feature fissures or grooves that harbour moisture or bacteria) HDPE resists mould and rotting as well as most strong mineral acids and naturally occurring chemicals. HDPE is also easily recyclable, helping to keep non-biodegradable waste out of landfill. 

Our freestanding play panels are also accompanied by a selection of sustainably sourced supporting posts, including recycled plastic, galvanised metal, and timber. As with HDPE, these enjoy a far longer lifespan due to their environmental resistance (with none of the rotting, cracking, or splitting that may come with traditional timber posts), and they also help to reduce non-biodegradable landfill waste.

Our HDPE is covered by a 10-year warranty against non-structural failure due to faulty workmanship or materials.

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Glulam

Our Treetops multi-play equipment is well-known for its naturalistic aesthetic, with striking wooden support beams bringing an eye-catching look to the entire range.

These are constructed from Glued Laminated (Glulam) Larch, a structurally engineered wood comprised of layers of dimensioned lumber, bonded together with durable, moisture-resistant structural adhesives.

Our well-established supplier of Glulam is based very locally to our factory in West Yorkshire, reducing freight emissions – and as with all of our materials, Glulam’s great durability minimises waste and the need for replacement in the long term. Its design delivers greater dimensional stability than that of whole log sections, with no shakes, twisting or warping, and all Glulam beams within the Treetops range have an oblique cut top to prevent water ingress, as well as galvanized steel shoes to protect the base of each post from the elements.

As well as having no known negative environmental effects, repairability of Glulam is high, and once it reaches the end of its natural life, it can be repurposed as an excellent biofuel.

Our Glulam is covered by a 10-year warranty against structural strength.

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Timber

Timber is an essential material in our work, used primarily in our naturalistic Orchard range – and we strive to ensure not only that it is sustainably sourced, but smartly applied to ensure maximum longevity.

Our FSC (Forest Stewardship Council) certified supplier handles slow grown pine logs derived from strictly controlled sources, either through government body approved felling licences or forest/woodland management plans. They also encourage the recycling of their products during manufacturing, with all wastage repurposed – including in a local biomass plant that produces electricity and heat.

The timber we purchase for use in our Orchard posts has been pressure treated against wet rot, dry rot and insect infestation, carried out after it has been cut and drilled (ensuring the coverage of all exposed timber). It has also been preservative pressure-treated with high-quality Tanalith 9000, which is proven at providing unrivalled protection.

A UK-sourced aluminium protective shoe maintains the timber above ground level, protecting the base of each post throughout its lifetime, and side ventilation holes allow the posts to breathe and stay dry. At the other end, a special rubber cap completely seals the post top, preventing moisture from entering the top grain.

Our Timber is covered by a 10-year warranty against structural strength.

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