Swing Seats and Spares Direct to you at sutcliffeplaydirect.co.uk

Call us on 01977 653 200

Who we are

Sutcliffe Play is the UK’s first and only employee-owned playground equipment designer and manufacturer. We specialise in creating tailor made, bespoke, outdoor play space solutions to create successful play environments.

Our team is highly skilled in the design and build of quality play equipment and play spaces, and because we all own the company, every single one of us can lay claim to the title of Quality Control Officer.

Everybody you talk to in our business is an owner and a partner, with a vested interest in delivering total quality and meeting our customers’ expectations to ensure our success.

We all own our business, we all care.

Our Ethos

Through creativity, innovation and conviction, Sutcliffe Play contributes to the enjoyment and experience of children through play.

We design to encourage children to be creative, imaginative and to experience measured risk during their play, all of which form part of developing a childs physical and mental wellbeing.

But above all else when designing we focus on play for play’s sake, an essential part of every childhood.

Made in Britain

As a British manufacturer, we are very proud of the fact that all Sutcliffe Play products are made in our purpose built factory in the heart of Yorkshire.

We are also proud to be members of Made in Britain, an organisation that brings together the best of the British manufacturing community.

We are
committed to...

Quality

As a UK manufacturer our responsibility to quality and the environment is embedded into all aspects of the business. Our impact on the community and society is part of our company vision.

All of our operations meet the independently audited ISO9001:2015 Quality Management standards. As changes are made within the business, especially within the manufacturing plant, we continually monitor these to ensure compliance with these standards.

Our play equipment is certified to EN1176, our fitness equipment is certified to EN16630 and all safety surfacing meets EN1177 requirements.

We are proud to be both a founder member and a current active member of the Association of Play Industries (API) – the API ensures members have the necessary experience, financial status and quality of workmanship and that they comply with standards and good practice.

Our team is highly skilled in the design and build of quality play equipment and spaces, and because we all own the company, every single one of us can lay claim to the title of Quality Control Officer.

Environment

The company’s environmental management system is accredited to ISO14001:2015 and is independently certified and audited.

The ISO 14001:2015 framework provides a systematic approach throughout the supply chain to continuously improve environmental protection, pollution prevention, waste and energy management and material usage reduction.

We are committed to promoting sustainability to all aspects of our business, as a guiding principle within our work. We continue to strive to reduce our carbon footprint, minimise waste in our processes and are constantly looking for ways to improve our sustainability as an organisation.

Customers

Our aim is to continuously exceed our customer expectations through a committed and proactive approach to delivering customer services at every individual stage, from initial contact right through to after-sales service.

At the core of delivering this service is our customer service team comprising of knowledgeable, experienced, but above all else, friendly staff who are always on hand to provide prompt, accurate advice to satisfy any enquiry.

Our internal team members provide customer support for most general price enquiries, spare parts identification, after sales pricing as well as providing regular updates on the progress of customer orders.

Located locally to our customers our external team support you through the consultation and design processes and beyond, delivering the highest quality project management service in the marketplace.

An ISO9001:2015 certified service which is continually monitored against our goals to establish how effectively we are meeting our customer commitments and, in an ever-changing workplace, identify areas that require attention to maintain the highest level of customer service.

Get in touch

We’d love to hear from you so please get in touch with any questions or queries you may have. 

Get in Touch

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